FAQs
Does Netgear offer free shipping?
Yes, Netgear offers free ground shipping for any purchase under $300 with expedited shipping options available at extra cost. For orders over $300 (pre-tax), Netgear offers a free 2-day shipping service. Netgear ship products Monday through Friday and provide delivery estimates during the checkout process.
What is Netgear Armor?
Netgear Armor is the brand's own antivirus software that uses Bitdefender antivirus to protect all devices on your network, including laptops & PCs, smartphones, cameras, baby monitors, thermostats, and more. It allows you the use of Bitdefender VPN, all managed through a dedicated Netgear app.
Does Netgear accept returns?
Yes, Netgear accepts returns for products, services, and memberships as long as the request is submitted within 30 days. Users have 90 days to return refurbished items. Contact Netgear directly for support if you aren’t sure which window your product falls under.
Does Netgear offer a warranty?
Yes, Netgear products come with warranty options that vary between each item. You must register your product with Netgear first in order to redeem the warranty. Contact Netgear for any questions about which warranty is best for you and any additional support.
How do I contact Netgear customer service?
If you need to get in touch with Netgear customer service, you can do so through their Contact Us page on their website, or by calling 1-888-638-4327. Before calling Netgear, you'll need to open a support case on their site using your product's serial number. You can also manage your deliveries and returns through dedicated sections on the Netgear site.
Hints and tips
Watch for Netgear sales: Keep your eyes out for Netgear sales running throughout the year, especially around Christmas and Black Friday. You'll often see product-focused discounts during the year, and savings across the range around key holidays.
Make the most of exclusive Netgear offers: Shopping direct with Netgear gets you access to exclusive Netgear offers you won't find anywhere else. Take a look at their offers to see how much less you can pay for your connectivity devices.
Sign up for the Netgear newsletter: The Netgear newsletter is one of the best, and easiest, ways to stay informed of product discounts, deals, and any upcoming sales. Subscribers will be kept in the know and will often be the first notified of new opportunities to save on Netgear hardware, and new subscribers getting 10% off their next order.
Choose the right product: Sometimes the best way to save money is to be smart about how you shop. If you’re not familiar with networking hardware, it can be intimidating to look through all of the options available on the Netgear store. Make sure you know exactly what you need before spending money on something too big for your needs. Contact Netgear for help in selecting the right product before you invest.
How to use Netgear promo codes
1. Choose one of our Netgear promo codes you'd like to use and click "Get Code" to reveal it.
2. Once the code has been revealed, copy it for later and head to the Netgear website to start shopping.
3. Add the items you want to your shopping cart as you go.
4. When you're ready to buy, click on your shopping cart to head to the checkout.
5. On the right hand side of the screen, expand the “Promo Code” option to find the field for entering coupon codes.
6. Apply the code to your cart and check your order total has changed.
7. Proceed through the rest of the checkout process as normal to place your order.
